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31-03-2010 until 31-03-2020
Northerner's Avatar
Type of Diabetes: Type 1
Join Date: Nov 2008
Location: Southampton
Posts: 70,440
General courtesy guidelines when posting and Website Terms and Conditions
Please read the following guidelines so that the forum is a welcoming, friendly and supportive place for members and guests to visit:

General courtesy guidelines when posting

Try to stick to the original topic and tone of a thread as a courtesy to the original poster and for clarity. If a new topic of discussion arises from within a thread, please aim to open a new thread with a relevant title or ask the moderators to split a thread if a digression becomes clear after several further responses.

Posters vary hugely in experience, knowledge and confidence. Especially in the introductions or general discussion sections, long and/or technical responses covering research or detailed medical matters, even if relevant, may interrupt the flow of support and seem daunting to the original poster.
Where you feel such a post would be useful, please consider responding with a brief summary of the main point (eg: "some researchers have found that x helps with y.") and create a new thread in the News sections where you can make the point in full detail. (You can note the link to the greater detail in the original thread.)
This also allows other members to respond to/debate the issues you have raised without dominating the original thread.

Readers should assume that no poster has an appropriate medical qualification to issue advice and they certainly can't carry out a proper medical assessment of your condition, so any changes to treatment should be carried out in discussion with, and with the approval of, your own diabetes medical team.

Posters should remember that individuals vary in their diabetes and its management. It is possible to share a personal experience or opinion, not provide an absolute truth for someone else.

Debate and differing opinions are healthy, but must always be conducted with respect and tolerance for others.

Without face-to-face contact, smilies are the way to convey less seriousness and avoid levity being misinterpreted. Feel free to use them as necessary. Appropriate humour, incidentally, is definitely welcome!

Requests for research participants
If you are seeking participants for diabetes research projects, please contact admin using the 'Contact' link for approval prior to making the request on the forum.

The forum does not allow:

?Any sort of abuse, flames, personal attacks or responses to any such messages: if you find a post abusive, please use the "report" button at once to bring it to the attention of the moderators/administrators
?Advertisements. This includes homepage links to commercial sites which, in the opinion of the Moderators, are unsuitable e.g. Online pharmacies, pornography, alternative treatments (see below) etc. , or are purely intended as a vehicle for advertising or improving search engine optimisation. Any such homepage references will be removed. Members may be allowed to promote charitable ventures at the discretion of the Moderation team (explicit permission must be sought from a member of the Moderation Team prior to posting).
?Posts about "alternative" treatments or "cures" that, in the administrators' absolute judgement, are likely to be seen as misleading or to encourage others to pursue potentially dangerous changes to their treatment regime.
?Breach of Copyright - When quoting an article or written work that you did not author or do not have permission to reproduce, you may only quote a small portion of the article (usually no more than 1/5 or 1/6) and you must link to the source (if online) or provide the source (if offline).
?Crossposting. Cross-posting is posting the same content in two or more locations.
?Medical advice. In responding to a question, you should only relate your own experiences and not instruct another member to adjust medication without them first consulting a member of their healthcare team.

Just a short reminder about posting personal information: of course this is a public forum. Having a chosen username and putting no other personal details on view should provide anonymity. But when posting please exercise the same caution you would in any other very public place about revealing identifying personal details.

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Terms and Conditions
These terms and conditions govern your access to and use of the Website. By accessing and using the Website you agree that you have read and accept these terms and conditions and that they shall apply to your use. If you do not wish to be bound by these terms and conditions, please leave the Website. Contact details
This Website is operated by Diabetes UK, Macleod House, 10 Parkway, London NW1 7AA.

If you have any queries relating to your registration with and use of the Website, please email

In order to register with the Website you are required to submit your first and last names, preferred user name and password. If you have any queries about your details on the Diabetes Support database, please email

When you have completed your registration, you will be asked to submit additional information including your address, email address and areas of interest (the "Additional Information"). You are not obliged to submit this additional information in order to register with or use the Website.

We may suspend and/or terminate (either in whole or in part) your use of any user name, password or this Website immediately for any reason.

Data Protection and Privacy
Diabetes Support takes data protection very seriously. We are committed to taking all reasonable steps to process and protect any personal data that you provide us in accordance with the Data Protection Act 1998.

We promise we will not pass your details to other organisations. We will only record details of your contact and membership of Diabetes Support for purposes of sending you newsletters/updtaes. If you do not wish to receive any further information from Diabetes Support please tick the box indicated on relevant forms or let us know when you contact us.

If you use standard email to communicate with Diabetes Support, including email links and email forms on this website, this will not be secure and you should be aware that Diabetes Support cannot guarantee that it remains confidential whilst in transit. We will only retain details provided in your email(s) for the purposes of dealing with your enquiry, unless we have clearly indicated the purposes of collecting personal data.

If you believe that any personal details held by us are inaccurate, or you wish your details to be deleted from our systems, please inform us by writing to: Diabetes UK, Customer Care Centre, Macleod House, 10 Parkway, London NW1 7AA. Tel: 0345 123 2399 Fax: 020 7424 1001 or email

This statement does not cover external websites that we link to from this site.

Intellectual Property
All intellectual property rights in the design (not including illustrations and avatars) and layout of the Website and the material and information published on the pages of the Website, including, but not limited to, copyright and rights in registered and unregistered trade marks, are owned by or licensed to Diabetes UK.

Save as may be incidental to you obtaining authorised access to the content on the Website, you must not reproduce, download, transmit or retransmit, manipulate or store on paper, electronic (including, but not limited to any database or any part of the Internet), CD Rom or other offline product on any other format in whole or in part the design and layout of the Website or the information or material published on the pages of it, nor hypertext or otherwise link to it, without the prior written consent of Diabetes Support, such permission to be given or withheld at Diabetes Supports's absolute discretion.

You agree to indemnify and to keep Diabetes Support indemnified from and against any costs, claims, demands, expenses and liabilities suffered or incurred by Diabetes Support arising from or which is directly or indirectly related to your access to and/or use of the Website and/or any other person or entity's use of the Website where such person or entity was able to access the Website using your password.

Legal disclaimer
The information presented on this site, is for general use only and is not intended to provide personal medical advice or substitute for the advice of your physician. If you have questions or concerns about individual health matters or the management of your diabetes, please consult your diabetes care team. Products listed in the Diabetes Support classifieds section of the website are not necessarily endorsed by Diabetes Support.

In no circumstances will Diabetes Support be liable to you or any other third parties for any damage to health resulting from or in any way connected with your use of the Website or its content, whether caused by negligence, misrepresentation, breach of any statutory duty, or breach of contract or otherwise. Diabetes Support does not limit or exclude its liability for death or personal injury resulting from its negligence.

Diabetes Support reserves the rights to change these Terms and Conditions at any time by posting changes online. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.

Diabetes Support reserves he right to refuse to accept any registration.

Although the website uses encryption security software in areas where on-line donation details are accepted, the security of information and payments transmitted via the internet cannot be guaranteed. Any loss incurred or sustained by you when transmitting information by means of email or other internet links shall be borne solely and exclusively by you and in no event shall any such loss in whole or in part be borne by Diabetes UK, Diabetes Support or its agents.

Diabetes Support endeavours to ensure that the information it provides through its website is accurate and accepts no liability for any errors and omissions, or misuse of copyright or personal information in breach of the above rules.

Diabetes Support does not accept any liability for views, opinions or advice expressed by users contributing to the Community on the website, which are those of the users and are not necessarily shared by Diabetes Support. It reserves the right to remove content and postings which Diabetic Support's opinion do not observe the Community guidelines and/or to prevent persistent abusers from adding further contributions.

Diabetes Support does not warrant or represent and excludes all warranties or representations that the material and information, including advertising material, on the Website is accurate, true or complete or that it is free of viruses or that it does not contain any material which is defamatory, obscene or illegal in any way.

You may access other websites via hypertext links from the Website. You use such links and other websites entirely at your own risk. Such websites are provided by independent third parties and Diabetes Support accepts no responsibility for the availability, content or use of such websites or information contained on them.

Diabetes Support reserves the right to assign or transfer all or any of its rights and obligations under these terms and conditions to any of its group companies or to any other third party. In the event of assignment or transfer, notification will either be given to you by e-mail or posted on the Website.

Failure by Diabetes Support to exercise or enforce any right conferred upon it shall not be deemed to be a waiver of any such right nor operate so as to bar the exercise or enforcement of that or any other right on any later occasion.

Diabetes Support reserves the right to vary these terms and conditions from time to time. Such changes will be notified to you by being posted on the Website. Your continued use of this site after changes are posted constitutes your acceptance of this agreement as modified.

These terms are governed by and will be interpreted in accordance with English law. The English courts shall have exclusive jurisdiction to settle any claim or dispute which may arise out of or in connection with these terms and conditions.

Diabetes Support Website Terms and Conditions of use
February 2008
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